We are based in our Blackburn South studio here in Melbourne. We currently deliver Victoria wide. Your orders are curated, packed and dispatched for delivery between 1-2 business days from your order date.
The time frame provided by our couriers is a good guide of which the delivery is expected to arrive by. Unfortunately, we do not have control on how it is handled and the actual timeframe taken for delivery to occur due to unexpected courier delays.
We do not offer Express Shipping or Same Day Delivery currently as our delivery and courier processes have been curated to deliver your order in the fastest manner possible.
We do not take responsibility for any damaged parcels during transit or missing parcels once we have safely passed your packages to our couriers for delivery. Ensure you enter the correct recipient and delivery information when placing your orders. Refunds or replacements will not be offered for any missing parcels.